Privacy Policy and Terms of Use

Privacy Policy

Trejo Registration & Insurance Agency, also known commercially as Trejo Agency - Seguros y Fianzas in Mexico (hereinafter referred to as “Trejo Agency”, or simply “we/us”), is committed to protecting the privacy of its users. This Privacy Policy explains what personal information we collect through our website TrejoAgency.net, how we use it, whether we share it with third parties, the measures we take to protect it, and your rights regarding your personal data.

Information We Collect

We may collect certain personally identifiable information when you use our website or provide us with data through forms. We primarily collect the following information:

Full name
Email address
Phone number (if you choose to provide it)

This information is typically provided voluntarily by you, for example, when completing a contact form or requesting an insurance quote.

How We Use the Information

We use your personal information only for the purposes for which it was provided. In particular, we may use this data to:

Communication and Customer Service: To contact you and respond to your inquiries, quote requests, or other services you request.
Service Provision: To process transactions related to insurance or other services offered by Trejo Agency, including policy issuance or DMV registration management.
Information and Updates: To send you important notifications regarding your transactions (e.g., confirmations, renewal reminders, or policy changes). We may also send you information about new products, services, or insurance offers, but only if you have given your consent to receive promotional communications. You may opt out or unsubscribe from these messages at any time.

Sharing Information with Third Parties

The personal information we collect is treated with confidentiality. We do not sell or share your personal data with unrelated third parties for marketing or promotional purposes without your explicit consent. We may share certain data with trusted third parties only in the following circumstances:

Service Providers and Business Partners: We may disclose necessary information to affiliated insurance companies, agents, subcontractors, or other providers we work with exclusively to process your requests or deliver the services you requested (e.g., to obtain insurance quotes, process a payment, or complete DMV paperwork). These third parties are required to protect your data and use it only for the purposes set forth by Trejo Agency.
Legal Requirements: We may disclose personal data if required by law or court order — for example, in response to a subpoena or legal process, or to comply with government regulations. We may also disclose information if necessary to protect our legal rights, your safety, or the safety of others (e.g., to prevent fraud or illegal activity).

IMPORTANT

Phone/mobile number information will not be shared with third parties or affiliates for marketing or promotional purposes. Additionally, any text messaging originator opt-in data and consent will not be shared with any third parties. (This means that if you provide your mobile number and consent to receive SMS messages, that information is excluded from any third-party sharing.)

Data Security

At Trejo Agency, we implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. For example, our website uses SSL encryption or similar security protocols for the transmission of sensitive data, and we restrict internal access to your personal data to only employees or agents who need it for legitimate operations.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use our site and provide your data at your own risk. If a data breach occurs that compromises your personal information, we will notify affected users as soon as possible and take all necessary actions in accordance with applicable data protection laws.

Your Data Rights

You have certain rights regarding your personal data stored by Trejo Agency. In particular, you may:

Access your data: Request a copy of the personal information we have collected about you.
Correct your data: Request correction or updates if any of your information is inaccurate or has changed (e.g., email or phone number).
Delete your data: Request deletion of your data under certain conditions (e.g., if the information is no longer necessary for the purposes it was collected), unless we are legally or contractually required to retain it.
Withdraw consent or opt-out: If you have given consent to receive marketing communications (via email, SMS, or other means), you have the right to revoke that consent at any time. You can unsubscribe from promotional emails via the “unsubscribe” link included in them or stop text messages by replying “STOP” or contacting us directly. Likewise, you can object to the continued processing of your data for marketing purposes.

To exercise any of these rights, you may contact us at any time. We will provide instructions and process your request as promptly as possible, in accordance with applicable laws. Please write to us at mail@trejoagency.net or call us at (760) 618-9082 with any inquiries related to this Privacy Policy.

Terms and Conditions of Use

The following Terms and Conditions govern access to and use of the website of Trejo Registration & Insurance Agency, also known as Trejo Agency - Seguros y Fianzas (TrejoAgency.net). By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these Terms and Conditions, you must refrain from using the website.

These Terms of Use constitute a legal agreement between you (the User) and Trejo Registration & Insurance Agency (Trejo Agency, “we”). The purpose of these terms is to establish the rules for using the site and to protect your rights and ours. By using this website, you agree to use it lawfully and comply with all applicable laws and regulations. Any action that may damage, disable, overload, or impair the site, or interfere with other users’ experience, is strictly prohibited.